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Ticket Information




The Ticket Office is located in our main lobby at the Swiftel Center and can be accessed directly through our main lobby doors. Free and accessible parking is available directly in front of our facility while purchasing tickets.


Ticket Office Hours & Contact Info

Monday–Friday: 8:30a.m. to 4:30p.m.
Saturday & Sunday: closed
(except for event days)

Open extended hours during events.



Purchasing Tickets

Tickets for all Swiftel Center events on sale to the public may be purchased only at the following locations:
  • Swiftel Center Ticket Office - located in our main lobby at the Swiftel Center
  • Online at Ticketmaster.com - locate the event and select "See Tickets"
Ticketmaster is the official ticketing partner of the Swiftel Center. That means Ticketmaster is the only authorized retailer of tickets for the Swiftel Center, sold at our Ticket Office and online at Ticketmaster.com. If you purchase tickets from any other source, we cannot guarantee the validity of the ticket and you risk being denied admission as well as being denied refunds and/or exchanges if it is found to be fraudulent.

For tickets purchased in-person at the Swiftel Center Ticket Office, there are no Ticketmaster fees (facility fees may apply). Cash, MasterCard, Visa, American Express, and Discover are all accepted methods of payment.




Ticketmaster


Ticketmaster is the official ticketing partner for the Swiftel Center as well as the marketplace for thousands of the world's biggest events, performers, teams and sports leagues. Ticketmaster is committed to being the safest, most reliable ticket marketplace in the world. That means you can count on Ticketmaster to provide:
100% Real Tickets
Transparent Ticketing
Reliable Refunds
Leading Fan Support




Tips & Tricks for Scoring Tickets on Ticketmaster

Create an account

When buying online, create a Ticketmaster account to speed up your purchasing process.

Search best available

During on-sales, always search for "Best Available" instead of trying to specifically choose your seats.

Use Google Chrome

If you are using a website browser, use Google Chrome. It is the most compatible with Ticketmaster online.

Keep checking

Ticket purchases are timed. When someone declines or times out, those tickets are thrown back into the pool. Even if tickets seem to be gone immediately, there may be more in just a few minutes.

Use only one browser

Only use one website browser and don't refresh your screen more than every 2-3 seconds. If you do, Ticketmaster may tag you as an automated ticket buying program and lock you out.

Sign up for email alerts

Sign up to be a Swiftel Center All Access Member and receive all the latest news and alerts regarding pre-sales, on-sales, discounts and special offers!




HOW TO USE

MOBILE ENTRY TICKETS

Tap. Show. And go! Turn your mobile device into your ticket. With Ticketmaster mobile tickets, you have the easiest and fastest way to enter your event. Learn how mobile entry tickets work.


ORGANIZATION:
Ticketmaster



Secondary Ticket Market and Ticket Scamming

Ticketmaster is the official ticketing partner of the Swiftel Center. That means Ticketmaster is the only authorized retailer of tickets for the Swiftel Center, sold at our Ticket Office and online at Ticketmaster.com.

Purchasing tickets from any other source means your tickets are from the secondary market or a scammer. Secondary ticket markets make it appear that they have special access to the best seats. However, in reality, all they are doing is purchasing tickets from the Swiftel Center and reselling them to you at a markup. Even when the secondary ticket market is operating within the law, you still pay more than you need to and not one cent of the markup goes to the artist or the Swiftel Center, who invested the time and money to make the show possible in the first place.

There are also unscrupulous vendors who will sell you outright fraudulent tickets. Ticket scams happen when a scammer uses tickets as bait to steal your money. The scammer will sell fake tickets. Or you will pay for a ticket but never receive it. Ticket scams are common, especially when popular concerts, plays, and sporting events sell out. Scammers take advantage of the situation by:
  • Charging prices much higher than the face value of a ticket
  • Creating counterfeit tickets with forged barcodes and logos of real ticket companies
  • Selling duplicates of a legitimate ticket and emailing it to several buyers
  • Pretending to sell tickets online to steal your credit card information
Buying tickets anywhere other than directly from the Swiftel Center Ticket Office or online at Ticketmaster.com is extremely risky. If there is anything wrong with your order, the Swiftel Center cannot help you because we have no way to guarantee or validate those tickets. You risk being denied admission as well as being denied refunds and/or exchanges if it is found to be fraudulent.

DO

  • Buy tickets at the venue ticket office OR from authorized ticketing partners. Ticketmaster is the official ticketing partner of the Swiftel Center.
  • Type in the URL directly to ensure you are reaching the venue website (www.swiftelcenter.com). Some scammers create phony websites that closely resemble authentic ticket company websites.
  • Use a credit card to purchase tickets. Your credit card offers protections if you need to dispute a charge.

DON’T

  • Don’t automatically trust online search results for ticket sellers. Search results can include paid ads, sellers that charge high fees, and scams.
  • Don’t wire transfer money or use a prepaid money card to pay for tickets.
  • Don’t meet an individual ticket seller alone or in a low-traffic area.
  • Don’t pay before seeing the tickets.

When in doubt, call our ticket office at 605-692-7539.
Our team will be more than happy to assist you!




Report Ticket Fraud

Have you experienced ticketing fraud? We know that buying tickets anywhere other than directly from the our ticket office or at Ticketmaster.com is extremely risky. File a report with our Ticket Office now.




General Information

ACCEPTED METHODS OF PAYMENT


ADDITIONAL FEES


BUYER BEWARE


CANCELLED OR POSTPONED EVENTS


CHILDREN'S TICKETS


DOOR OPENING TIME


GROUP SALES


HOURS OF OPERATION


INFLATED PRICES


LOST, STOLEN OR DESTROYED TICKETS


MOBILE TICKETS


ONLINE TICKET PURCHASE


PRE-SALES


PRINT-AT-HOME TICKETS


PROTECT YOUR TICKET


REFUNDS OR EXCHANGES


RESELLING A TICKET / SCALPING


SCAMMERS & TICKET FRAUD


SECONDARY TICKET MARKET


SOLD OUT EVENTS


TEXT VERIFICATION


TICKET LIMITS


TICKETMASTER


TICKETMASTER FAN SUPPORT


TICKET OFFICE



UPCOMING EVENTS


WILL CALL WINDOW




Have A Question?

Try our A to Z Guide which covers more guest services information.




TICKETMASTER

Buy tickets online through our Swiftel Center Ticketmaster verified website. 100% verified tickets.

LAUNCH TICKETMASTER >



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