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Ticket Information




The Ticket Office is located in our main lobby at the Swiftel Center and can be accessed directly through our main lobby doors. Parking is available directly in front of our facility while purchasing tickets.


Ticket Office Hours & Contact Info

Monday–Friday: 8:30a.m. to 4:30p.m.
Saturday & Sunday: closed
(except for event days)

Open extended hours during events.



Purchasing Options

Tickets for all Swiftel Center events on sale to the public may be purchased at the following locations:
  • Swiftel Center Ticket Office - located in our main lobby at the Swiftel Center
  • Online at Ticketmaster.com - locate the event and select "See Tickets"
Ticketmaster and the Swiftel Center Ticket Office are the ONLY authorized sources for Swiftel Center tickets. If you purchase tickets from any other source, we cannot guarantee the validity of the ticket and you risk being denied admission, refunds and/or exchanges if it is found to be fraudulent. If you have questions, please call our Ticket Office at (605) 692-7539.



Tips & Tricks for Scoring Tickets

Create a Ticketmaster account.

When buying online, create a Ticketmaster account to speed up your purchasing process.

Keep checking.

Ticket purchases are timed. When someone declines their tickets online, those tickets are thrown back into the pool for everyone. Even if tickets seem to be gone immediately, there may be more tickets in just a few minutes.

Search for Best Available.

During on-sales, always search for "Best Available" instead of trying to specifically choose your seats.

Sign up for email alerts.

Sign up to be a Swiftel Center All Access Member and receive all the latest news and alerts regarding pre-sales, on-sales, discounts and special offers!

Use only one browser.

Only use one website browser and don't refresh your screen more than every 2-3 seconds. If you do, Ticketmaster may tag you as an automated ticket buying program and lock you out.

Use multiple devices.

Use multiple electronic devices to check for ticket availability, such as a computer, tablet and smart phone.




General Information

ACCEPTED METHODS OF PAYMENT


ADDITIONAL FEES


CANCELLED OR POSTPONED EVENTS


CHILDREN'S TICKETS


DOOR OPENING TIME


GROUP SALES


HOURS OF OPERATION


INFLATED PRICES


LOST, STOLEN OR DESTROYED TICKETS


MOBILE TICKETS


ONLINE TICKET PURCHASE


PRE-SALES


PRINT-AT-HOME TICKETS


REFUNDS OR EXCHANGES


RESELLING A TICKET / SCALPING


SCAMMERS & TICKET FRAUD


SECONDARY TICKET MARKET


SOLD OUT EVENTS


TICKET LIMITS


TICKETMASTER


TICKETMASTER FAN SUPPORT


TICKET OFFICE



WILL CALL WINDOW





Protect Your Investment

Each ticket has a one-of-a-kind barcode. Sharing this information can compromise your tickets. Keep your investment safe.

LEARN MORE >



See What's Coming Up


Concerts. Tournaments. Banquets. Sports. Family Shows. Rodeos. See what's coming up next.

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