Facebook Twitter Pinterest Youtube Instagram LinkedIn The Knot
Home > Guest Services > A to Z Guide

A to Z Guide




Our team at the Swiftel Center is committed to providing excellent service for our guests. That means answering your questions even before you step foot through our doors. The A to Z Guide contains answers to questions our guests are asking.

Ask and we shall answer.

A

ACCEPTED METHODS OF PAYMENT


ADA / ACCESSIBLE SEATING


ADDITIONAL FEES


ALCOHOL


ASSISTIVE LISTENING DEVICES (ALD)


ATMS


AUTOMATIC DOORS

B

BABY CHANGING STATIONS


BAG SEARCHES


BAG SIZE


BEACH BALLS & OTHER INFLATABLE ITEMS


BICYCLES


BOTTLES OR CANS


BREASTFEEDING-FRIENDLY BUSINESS

C

CAMERAS


CANCELLED OR POSTPONED EVENTS


CHILDREN'S TICKETS


COMPANION SEATS


CONCESSIONS


COOLERS & HARD-SIDED CONTAINERS


CREDIT CARDS


CUSTOMER SERVICE

D

DIRECTIONS


DONATIONS


DOOR OPENING TIME


DRONES


DROP-OFF AND PICK-UP

E

ELEVATOR


EMERGENCY EVACUATION PROCEDURES


EMPLOYEE RECOGNITION


EMPLOYMENT

F

FACILITY MANAGEMENT


FIRE ALARMS

G

GROUP SALES


GUEST SERVICES

H


HOURS OF OPERATION


HOUSEKEEPING

I

INTERPRETERS


INFLATED PRICES

L

LOST & FOUND


LOST, STOLEN OR DESTROYED TICKETS


LOST CHILDREN & PERSONS

M

METAL DETECTION


MOBILE TICKETS


MOTHER'S ROOM

N

NOISEMAKERS


NURSING MOTHERS

O

ONLINE TICKET PURCHASE


OUTSIDE FOOD & BEVERAGE

P

PARKING


POLICE & SECURITY


PRE-SALES


PRINT-AT-HOME TICKETS


PROHIBITED ITEMS


PROTESTS & PETITIONERS POLICIES


PUBLIC ADDRESS ANNOUNCEMENTS

R

RAILINGS


RE-ENTRY


REFUNDS OR EXCHANGES


RESELLING A TICKET / SCALPING


RESTROOMS

S

SCAMMERS & TICKET FRAUD


SECONDARY TICKET MARKET


SEE SOMETHING, SAY SOMETHING


SELFIE STICKS


SENSORY INCLUSIVE


SERVICE ANIMALS


SMOKING POLICY



SOLD OUT EVENTS


SOLICITATION / LOITERING

T

TEMPORARY DISABILITIES


TICKET LIMITS


TICKETMASTER


TICKETMASTER FAN SUPPORT


TICKET INFORMATION


TICKET OFFICE



TOBACCO

V

VIDEO RECORDING

W

WATER FOUNTAINS


WEAPONS & FIREARMS


WHEELCHAIRS


WI-FI


WILL CALL


Don't See Your Question?

Our team is happy to help! Contact our administrative team at 605-692-7539 or via email swiftelcenter@swiftelcenter.com.




Our City

Brookings is a nationally recognized, award-winning community with tons of things to keep you busy. This is where we call home.

CHECK BROOKINGS OUT >



See What's Coming Up


Concerts. Tournaments. Banquets. Sports. Family Shows. Rodeos. See what's coming up next.

Sign up for email updates from Swiftel Center

Back to
Top