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ADA & Accessibility Services




Our team at the Swiftel Center continues to make every effort to comply with state and federal accessibility regulations and accommodate our guests. Accessibility inquires can be directed to our Swiftel Center Administrative team


Swiftel Center Administration

Monday–Friday: 8:00a.m. to 5:00p.m.
Saturday & Sunday: closed

824 32nd Avenue
Brookings, SD 57006



Our Policy Statement

The Swiftel Center strives to provide all patrons with an equal opportunity to participate in all services, programs, and activities. This includes those patrons with accessible needs resulting from physical or mental disabilities. In order to achieve an equal opportunity for all patrons, the Swiftel Center has implemented policies and procedures which have heightened awareness of the needs of individuals with disabilities.





Certified Sensory Inclusive

Swiftel Center staff are trained and certified to assist guests with sensory sensitivities in having the most comfortable and accommodating experience possible when attending an event. Certification is provided by KultureCity, a leading non-profit recognized nationwide for using its resources to revolutionize and effect change in the community for those with sensory needs. Sensory sensitivities or challenges with sensory regulation are often experienced by individuals with autism, dementia, PTSD and other similar conditions.





General Information

ADA / ACCESSIBLE SEATING


ASSISTIVE LISTENING DEVICES (ALD)


AUTOMATIC DOORS


COMPANION SEATS


DROP-OFF AND PICK-UP


ELEVATOR


EMERGENCY EVACUATION PROCEDURES


FIRE ALARMS


INTERPRETERS


MOTHER'S ROOM


PARKING


RESTROOMS


SENSORY INCLUSIVE


SERVICE ANIMALS


TEMPORARY DISABILITIES


TICKET INFORMATION


WHEELCHAIRS


Have A Question?

Try our A to Z Guide which covers more guest services information. A TO Z GUIDE >

CONTACT US

Our team is happy to help! Contact our administrative team at 605-692-7539 or via email swiftelcenter@swiftelcenter.com.




2016 ABLE Award Winner

The Swiftel Center received the 2016 ABLE (Ability, Belief, Leadership and Effort to Achieve Access For All) Award for its inclusive seating design. The ABLE Award is an annual award program designed to recognize the outstanding commitment of a business or public entity in fulfilling the goals of the Americans with Disabilities Act. Highlighting the efforts of an outstanding business or entity may motivate others to provide improved accessibility to goods and services. It is presented each year in conjunction with the celebration of the anniversary of the signing of the ADA into law by President George Bush on 7/26/1991.


PRESENTED BY:
Brookings Committee for People who have Disabilities





Our City

Brookings is a nationally recognized, award-winning community with tons of things to keep you busy. This is where we call home.

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