Apply - Employment Opportunities

The Dacotah Bank Center is dedicated to recruiting individuals with the skills, values, energy, and enthusiasm to contribute to the continued growth and success of our venue. Our staff consists of dedicated, service-oriented professionals who are committed to our guests, our organization, our partners and each other. We offer an exciting, fast-paced work environment with a customer-first mentality.

DIRECTOR OF OPERATIONS

In consultation with the General Manager, the Director of Operations manages, supervises, and coordinates the day-to-day operations of the complex including but not limited to maintenance, set-up/changeovers, custodial/housekeeping, landscaping/grounds keeping, equipment safety and capital projects. This employee also provides overall administrative planning, direction, and policies to operating managers and supervisors, assuring the highest quality service program to assure booking and rebooking of events. The Director of Operations ensures an effective and cost-efficient program by controlling departmental operating budget while providing highly responsible staff assistance to the General Manager.

RESPONSIBILITIES

Oversees overall daily operation and maintenance of the facility and all systems. This includes HVAC, sound, electrical, plumbing, fire protection, life safety, workplace safety, communications, scoreboard sytems, pest control, custodial services, etc
Participate in the development and administration of the facility’s operations and capital budgets; forecast of additional funds needed for staffing, equipment, materials, and supplies; monitor and approve expenditures; implement adjustments as necessary
Oversees the advancing and communicating of event information to the appropriate departments and staff
Oversees the operation of event set-up and tear-down, i.e. basketball floor, stage risers, chairs, signs, banquet functions, etc
Acts as liaison with City and County Services for numerous facility related functions (City Codes, Parking, Licenses, permits, inspections, warranties, etc)
Select, train, motivate and evaluate staff; provide or coordinate staff training; work with employees to correct deficiencies; implement discipline and termination procedures
Responsible for Health & Safety compliance
Develop and update comprehensive management reports and manuals (i.e. Operations Manual, Annual Preventative Maintenance Plan, Annual Facility Report, Fire Code Rules & Regulations, etc)
Demonstrate continuous effort to improve operations, decrease turnaround times, streamline work processes, and work cooperatively and jointly to provide quality seamless customer service
Conduct a variety of organizational and operational studies; recommend modifications to programs, policies, and procedures as appropriate
Establish and maintain effective working relationships with staff, facility stakeholders and facility users
Direct and monitor the work of contractors, engineers and architects on building projects
Maintain hazardous materials communication program, and material safety data sheets; maintain knowledge of changes in pertinent Federal, State and Local regulations
All other duties as assigned by the General Manager

APPLY ONLINE HERE >>> FOR DIRECTOR OF OPERATIONS

DIRECTOR OF PARTNERSHIPS

The Director of Partnerships is responsible for generating revenue for the venue through the sale of venue advertising, event sponsorships, signage, website, social media, and promotions. This is a sales position without staff managerial responsibilities. Compensation will consist of base salary plus sales commission. This position will be responsible for achieving measurable financial results.

RESPONSIBILITIES

Responsible for establishing new sponsorship and marketing partnerships to achieve annual revenue goals
Conduct cold calls as a way of securing appointments to sell to new prospects among local and national companies
Analyze specific marketing needs of prospects based on partner objectives, market strategies, category potential, activation potential and financials
Effectively present proposals in front of individuals and large groups
Develop meaningful business relationships with existing and potential sponsors
Communicate well across all areas of the company including broadcast, accounting, marketing, community relations and ticket operations
Assist with the amphitheaters marketing events and initiatives
Develops sales action plans to ensure hitting budget goals along with the VP, Partnerships
Prospect, sell, cultivate, and maintain the corporate sponsorships for the venues in both new and renewal business
Solicit new cash partnerships
Execute all aspects of corporate partnership fulfillment
Work with outside agencies to get all corporate partnerships signage created and placed
Create annual recaps for corporate partners
Service all corporate sponsorships through various means including direct contact, newsletters, corporate partner gatherings, etc.
Design of sales proposals and presentations for potential corporate partners
Effectively maintain department budgets and reporting
Create and implement new ideas and opportunities that will drive revenue for the venue and client
Work with the marketing departments on opportunities to cross sell corporate partners
Work and attend events, promotions, and Corporate Sales events

APPLY ONLINE HERE >>> FOR DIRECTOR OF PARTNERSHIPS

PART-TIME POSITIONS

Event Services

USHERS

Responsible for providing customer assistance and maintaining a safe and comfortable environment for patrons.

Performs customer service duties, offering directions to various points of interest, including seats, restrooms, concessions, etc.
Scans tickets and provides data to the Box Office Manager.
Monitors patron access areas and patrons in seating areas as well as reports potential hazards.

SECURITY STAFF

Responsible for monitoring and controlling crowd.

Provides assistance to patrons before, during and after events.
Assists in directing customers to seats, restrooms, first aid, etc.
Performs visual reviews to ensure no contraband items enter the facility.

TICKET OFFICE STAFF
Responsible for processing ticket sales at the Box Office and providing customer assistance.

Utilizes ticketing software to process ticket sales.
Maintains accuracy in financial transactions.
Provides information to patrons regarding events and ticket policies.

Food & Beverage

BANQUET & CATERING STAFF

Sets up silverware, glasses, napkins, buffet lines, etc.
Serves food and beverages to guests.

CONCESSIONS STAFF

Runs register.
Preps food such as walking tacos, hot dogs, sandwiches, etc.

BARTENDING STAFF

BARTENDER: Sets up bars, serves alcohol and tears down station.
RUNNER: Keeps alcohol stocked for slingers and bartenders.
SLINGER: Sets up beer station, serves beer and tears down station.

Operations

CONVERSION STAFF

Responsible for converting the facility from one event to the next.

Responsible for correct set up and tear down for events.
Flexible hours – daytime, late evening, overnight and early morning hours.

HOUSEKEEPING STAFF

Responsible for cleaning and maintaining needs of the facility.

Maintains restrooms in a clean and presentable manner.
Responsible for keeping all areas in safe, clean condition.
Keeps front entrance and outside areas clean and trash picked up.

APPLY HERE >>> FOR PART-TIME POSITIONS

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